The BookTix Difference

The Arts are our Passion.

Extraordinary Service is our Mission.

Client Satisfaction is our Goal.

symbol of heart behind two hands forming a heart

We care.

We know how much work goes into your event and will do everything possible to support your efforts. We know our clients and they can feel our support. Your success is our success.

Consistently recommended.

Our primary mode of expansion is word-of-mouth and strong, lasting industry connections. Most of our new clients come in as referrals from current clients or licensing houses who’ve been blown away with what BookTix has to offer. Customer satisfaction is our aim, and it looks like we’re succeeding.

BookTix recommendation seal
shipment of equipment kit

Unlike anything else.

There is a solid portion of our clients who used another vendor before switching to BookTix. Their only negative feedback is “Why didn’t I find you sooner!” They say there really is a BookTix difference both with the actual system and the customer service. 

symbol of system security

We are safe and secure

Between our digital rights management to prevent downloading and our unique one time use StreamPass links, you will find we go above and beyond to make sure you and your patron’s information is protected.  We are not only GDPR and PCI compliant, but Security is paramount at BookTix which is evident by how our system is built and maintained.

employees celebrating

We hire only the greatest

Our greatest asset is our customer support team.  We hire people with large caring hearts, experience in the arts, amazing proficiency with technology, and awesome communication skills.  You will be wowed!  Our staff is always ready for phone, email or live chat during your performance to ease your worries.

customer service representative speaking over the phone to a customer

We listen to our clients

We work closely with our clients and aim to make each return experience better than the last.  We encourage honest customer feedback and implement suggestions into the system regularly.  Our system is incredibly robust because it was inspired by actual user feedback.

symbol of low fees

We have low fees

As ticket buyers ourselves, we hate paying fees.  The BookTix model is to be as free as possible for the producing venue and not strain the customer at all.  Our success stems from our unique model: a high end product at a bargain basement price.

box office ticketing booth

We have box office experience

Our co-founders and members of our staff have worked in box offices and know first hand what it is like to sell tickets 10 minutes before curtain with a line out the door.  This experience gives us empathy for your situation.

man giving a presentation

We support the industry

Our commitment to theater education is ingrained in our company’s mission and values.  In addition to large financial contributions, we provide workshops, professional development and training to theater teachers nationally through trade organizations.

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