BookTix UK LTD, is part of the BookTix S Corp. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

As the operators of the website www.BookTix.co.uk and all subsidiary sites  (“Website”), BookTix UK LTD, (” We”, “Us”) is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) (together with any other documents referred to therein) will explain how our organization uses the personal data we collect from you when you use our website.

We are an online application provider who provides ticketing and livestreaming solutions to venue owners and event organizers, (“Event Organizers”).

 WHAT PERSONAL INFORMATION WILL WE COLLECT 

We may collect and process the following types of information from you during your visit to our Website.

• Full Name

• Organization Name

• Your Title or position within the organization

• Organization’s address

• Your Email address

• Your Phone number

• Services that you are interested in

 HOW WE WILL COLLECT YOUR PERSONAL INFORMATION 

You directly provide Us with most of the data we collect. This includes information provided by you when subscribing to our service, or requesting further information about our services. We may also ask you for information when you report a problem with the Website.

We collect data and process data when you:

• Fill in forms on Our Website,

• Send us an e-mail

• Chat with Us on any of our message boards

• Speak to Us on the phone

• Voluntarily complete surveys

We may also receive your data indirectly from the following sources:

• Use or view our website via your browser’s cookies.

• Google analytics, a service that allows us to track and analyze details about the visitors on your website.

• Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.

 HOW WILL WE USE YOUR PERSONAL INFORMATION 

We collect your data so that We can email, call or message You with:

• Answers to Your specific questions about our services

• Provide You with additional information about the services We offer or other special offers on other products and services we or our partners offer that we think you might like.

• Create your account for our services within our system

If you do not want Us to use your data in this way please either (i) tick the relevant box situated on the form on which We collect your data (for example, the registration form); (ii) unsubscribe from our electronic communications using the method indicated in the relevant communication; or (iii) inform Us at any time by contacting Us at the contact details set out below.

HOW WE STORE YOUR PERSONAL INFORMATION

Our Company securely stores your data in Zoho CRM.

Our Company will keep your data for 5 years. Once this time period has expired, if you are no longer an active client in BookTix we will delete your data.

As a data processor, we may appoint sub-processors to process Customer Data in connection with the provision of the Service, in which case we will ensure that our contracts with our sub-processors impose on the sub-processors obligations that are equivalent to the obligations to which we are subject to under this section and that we will be responsible for the acts and omissions of our sub-processors in respect of their handling of Customer Data.

A list of sub-processors can be found Here.  

   

 WHAT YOUR DATA PROTECTION RIGHTS 

Under the General Data Protection Regulation you have a number of important rights free of charge. Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that Our Company corrects any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

• The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

• Email us at: info@booktix.co.uk

• Or write to us at:

Hitchcock House
Hilltop Park
Devizes Road
Salisbury SP3 4UF

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

WHAT ARE COOKIES?   

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information , visit allaboutcookies.org.

HOW DO WE USE COOKIES?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

WHAT TYPE OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website .

HOW TO MANAGE COOKIES

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

   

HOW TO COMPLAIN   

We hope that We can resolve any question or concerns you raise about our use of your information. The General Data Protection Regulation also gives you the right to file a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at ico.org.uk/concerns/ or phone 0303 123 1113.

PRIVACY POLICIES OF OTHER WEBSITES 

The Our Company website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

CHANGES TO OUR PRIVACY POLICY 

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 October 2020.

HOW TO CONTACT US 

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: Info@booktix.co.uk

Or write to us